Chauvet Musical Instrument Q Scan 250 User Manual

Q-Scan250  
250W HSD Intelligent Scanner  
Q-Roll250  
250W HSD Intelligent Barrel Scanner  
USER MANUAL  
CHAUVET, 3000 N 29th Ct, Hollywood, FL 33020 U.S.A  
(800) 762-1084 (954) 929-1115  
FAX (954) 929-5560  
2005-11-15/13:24  
 
BEFORE YOU BEGIN  
What is included  
Q-Scan250 with MSD250 bulb  
or  
Power cord with plug  
Manual  
Warranty Card  
Q-Roll250 with MSD250bulb  
Removable feet  
Unpacking Instructions  
Immediately upon receiving a fixture, carefully unpack the carton, check the contents to ensure that  
all parts are present, and have been received in good condition. Notify the shipper immediately and  
retain packing material for inspection if any parts appear damaged from shipping or the carton itself  
shows signs of mishandling. Save the carton and all packing materials. In the event that a fixture  
must be returned to the factory, it is important that the fixture be returned in the original factory box  
and packing.  
AC Power  
To determine the power requirements for a particular fixture, see the label affixed to the back plate of  
the fixture or refer to the fixtures specifications chart. A fixtures listed current rating is its average  
current draw under normal conditions. All fixtures must be powered directly off a switched circuit and  
cannot be run off a rheostat (variable resistor) or dimmer circuit, even if the rheostat or dimmer  
Figure 1 - AC Voltage Switch  
channel is used solely for a 0% to 100% switch. Before applying power to a  
fixture, check that the source voltage matches the fixtures requirement.  
Check the fixture or device carefully to make sure that if a voltage selection  
switch exists that it is set to the correct line voltage you will use.  
Warning!  
Verify that the power select switch on your unit matches the  
line voltage applied. All fixtures must be connected to circuits  
with a suitable Earth Ground.  
Safety Instructions  
Please read these instructions carefully, which includes important  
information about the installation, usage and maintenance?  
Please keep this User Guide for future consultation. If you  
sell the unit to another user, be sure that they also receive  
this instruction booklet.  
Secure fixture to fastening device using a safety chain.  
Never carry the fixture solely by its head. Use its carrying  
handles.  
Always make sure that you are connecting to the proper  
voltage and that the line voltage you are connecting to is  
not higher than that stated on decal or rear panel of the  
fixture.  
Maximum ambient temperature is Ta: 40°. Do not operate  
fixture at temperatures higher than this.  
In the event of serious operating problem, stop using the  
unit immediately. Never try to repair the unit by yourself.  
Repairs carried out by unskilled people can lead to  
damage or malfunction. Please contact the nearest  
authorized technical assistance center. Always use the  
same type spare parts.  
This product is intended for indoor use only!  
To prevent risk of fire or shock, do not expose fixture to  
rain or moisture. Make sure there are no flammable  
materials close to the unit while operating.  
Dont connect the device to a dimmer pack.  
The unit must be installed in a location with adequate  
ventilation, at least 50cm from adjacent surfaces. Be sure  
that no ventilation slots are blocked.  
Make sure power cord is never crimped or damaged.  
Never disconnect power cord by pulling or tugging on the  
cord.  
Always disconnect from power source before servicing or  
replacing lamp or fuse and be sure to replace with same  
lamp source.  
Avoid direct eye exposure to lamp while it is on.  
Caution!  
There are no user serviceable parts inside the unit. Do not open the housing or  
attempt any repairs yourself. In the unlikely event your unit may require service,  
please contact CHAUVET.  
Q-Scan 250 & Q-Roll 250 User Manual  
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INTRODUCTION  
Technical Features  
Q-Scan250  
Control Features  
Q-Roll250  
Control Features  
6-7 channel DMX Intelligent Scanner  
Pan: 180°  
Tilt: 70°  
6-7 channel DMX Intelligent Barrel Scanner  
Pan: 180°  
Barrel Rotation: 360°  
Mechanical Dimmer/Shutter/Strobe  
Mechanical Dimmer/Shutter/Strobe  
Rotating Gobos  
Rotating Gobos  
- 8 interchangeable rotating gobos  
- 6 metal, 2 glass, 2 Free gobos  
- Gobo Bounce  
- 8 interchangeable rotating gobos  
- 6 metal, 2 glass, 2 Free gobos  
- Gobo Bounce™  
- Gobo wheel spin  
- Gobo wheel spin  
- in both directions, at variable speeds  
- in both directions, at variable speeds  
Color Wheel  
- 11 colors plus open  
Color Wheel  
- 11 colors plus open  
- includes 1 quad and 1 tri-color split  
- Rainbow color spin  
- in both directions, at variable speeds  
- includes 1 quad and 1 tri-color split  
- Rainbow color spin  
- in both directions, at variable speeds  
Gobo rotation control channel  
Pan/Tilt speed & reset control channel  
Gobo rotation control channel  
Pan speed & reset control channel  
Features  
Features  
Built in beat activated and automatic programs  
(stand-alone)  
Built in beat activated and automatic programs  
(stand-alone)  
LED display menu with invert  
Pan/Tilt Invert option  
Removable foot stands  
Micro-stepping motors  
Thermal switch  
LED display menu with invert  
Pan/Tilt Invert option  
Removable foot stands  
Micro-stepping motors  
Thermal switch  
Fan cooled  
Fan cooled  
DMX Channel Summary  
CHANNEL  
1
FUNCTION  
Pan  
2
3
4
5
6
7
Tilt or Barrel Roll  
Shutter, Strobe, Dimmer  
Rotating Gobos  
Colors  
Gobo rotation  
Pan/Tilt Speed & Reset  
with (P7-n) setting  
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Introduction  
Product Overview  
1
1. Scanner head  
2
2. Projector  
3. Base  
4. Carrying handles and  
removable floor stands  
5. Fan (bottom rear)  
6. LED power indicator  
7. LED display  
8. [Enter] button  
9. [Choose] button  
10. [Up] button  
22  
11. [Down] button  
12. DMX output  
13. DMX input  
5
14. Internal microphone  
15. AC input IEC 60320 C14  
16. Fuse holder  
17. Power switch  
18. Voltage switch  
19. Music Sensitivity Knob  
20. Lamp access plate  
21. Lamp optimizing  
22. Barrel scanner  
4
18  
3
7
6
Control Board  
19  
12  
Up  
10  
Down  
11  
13  
14  
20  
21  
17  
4
15  
16  
Enter  
Choose  
8
9
SEGMENT BUTTONS I/O PANEL OVERVIEW  
BUTTONS  
Choose  
I/O PANEL  
Toggles menu functions  
DMX Out & In  
Power  
DMX-512 connectors  
Steps backward through menu  
functions  
Down  
Up  
AC input IEC 60320 C14 and fuse holder  
Steps forward through menu  
functions  
Confirms selected menu  
function  
Enter  
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SETUP  
Lamp  
You will need to install a lamp prior to the initial operation of the fixture. An MSD250 high intensity  
discharge lamp is included.  
Warning!  
When replacing the lamp, please wait 15 minutes after powering down to allow the  
unit to cool down! Always disconnect from main power prior to lamp replacement.  
Do not touch the envelope (glass area) of the bulb with bare hands. If this happens, clean the lamp  
with alcohol and wipe it with a lint free cloth before installation.  
Lamp Installation  
S1  
1. Remove screws labeled (S1) and pull out lamp socket plate.  
2. If replacing the lamp, remove old lamp first.  
3. Holding the new lamp by its base, align the pins on the lamp  
with the small hole in the socket and insert the lamp squarely  
until the retaining clips on the lamp socket secure the lamp  
tightly.  
S2  
4. Clean the glass/envelope of the bulb with an alcohol wipe or  
equivalent.  
S1  
5. Holding the lamp socket plate, insert the tip of the lamp into the  
fixture with extreme care. Navigate the lamp all the way until it  
reaches the reflector and the lamp base plate touches the  
bottom plate of the fixture.  
6. Align the screw holes and fasten the screws back onto the  
lamp socket plate.  
7. If you are replacing the lamp, you may want to log the fixture  
hours in order to track the lamps use. Navigate to the H000 on  
the menu display to obtain this information. Please note that it  
is normal for the fixture to have logged a few hours of testing  
prior to your use.  
8. Turn the fixture on and adjust the lamp alignment screws (S2)  
until the brightest most even area of the beam is in the center of your spot. It may be necessary  
for you to use a controller in order to command the fixture to display a white beam on a flat surface  
with no colors.  
Maximizing the life of your lamp  
To ensure the longest and most efficient use of the lamp always wait  
between 10 and 15 minutes before re-applying power after a shutdown.  
Failure to do so could result in premature aging of the lamp and failure to  
the electronics that drive it.  
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Introduction  
Lamp Alignment How-To  
Often, after a new installation of a lamp, you will find that there  
is an uneven field of light or what is referred to as a hot spot.  
This is due to the most intense point of the lamp source not  
being positioned optimally within the reflector.  
S2  
There are three lamp alignment screws provided at the base of  
the projector head. Turning these screws allow you to optimize  
the projection quality of the spot as well as the overall intensity  
of the beam.  
Lamp Alignment Screws are  
accessible via the rear plate.  
1. Project a white spot against any flat surface. Preferably the  
surface should be white or pastel in color.  
2. Turning the lamp alignment screws, try to position the hot spot in the  
center of the beam as best as possible. This could require many  
attempts on your part.  
3. Once the hot spot is in the center of the spot, do your best to turn all  
screws equally as to affect movement up or down within the reflector.  
4. As you move in and out of optimum lamp focus, you will see the hot spot either gets wider or  
narrower. The goal is to either totally diminish the hot spot by having it widen and spread across  
the entire spot or moving the hot spot so that it covers as much of the beam spot area as possible.  
Power  
Your product is equipped with switch-selectable AC power setting.  
Slide switch up or down  
Warning!  
Verify that the power select switch on your unit  
depending on your line voltage.  
matches the line voltage applied. All fixtures must  
be connected to circuits with a suitable Earth  
Ground.  
To determine the power requirements for a particular fixture,  
see the label affixed to the back plate of the fixture or refer to the fixtures specifications chart.  
A fixtures listed current rating is its average current draw under normal conditions.  
All fixtures must be powered directly off a switched circuit and cannot be run off a rheostat  
(variable resistor) or dimmer circuit, even if the rheostat or dimmer channel is used solely for a 0%  
to 100% switch.  
Before applying power to a fixture, check that the source voltage matches the fixtures  
requirement.  
All fixtures must be connected to circuits with a suitable Earth Ground.  
Power Cable Configuration  
CABLE  
BROWN  
PIN  
Live  
INTERNATIONAL  
L
N
BLUE  
Neutral  
Earth  
YELLOW/GREEN  
EG (Ground)  
Exchanging gobos  
1. Press both tips of the gobo tension ring together and remove from aperture.  
2. Push the gobo with your finger from the back side following the same direction  
that the tension ring was removed.  
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Introduction  
Mounting  
Orientation  
Both fixtures can sit on stage or be mounted on a truss using a clamp in any position, provided, there  
is adequate room for ventilation.  
Warning  
It is important never to obstruct the fan or vents pathway.  
When selecting installation location, take into consideration lamp replacement access and routine  
maintenance.  
Safety cables should always be used.  
Never mount in places where the fixture will be exposed to rain, high humidity, extreme  
temperature changes or restricted ventilation.  
The fixture must have a minimum of 1 meter distance from combustible materials.  
1
2
1. Clamp  
2. Fixture Yoke  
3. Angle Adjustment  
3
Rigging  
The fixture includes a mounting yoke to which 1 rigging clamp can be bolted.  
1. Align the clamp screw with the center hole on the yoke and tighten.  
2. Verify the structure can hold 10 times the weight of all to-be installed fixtures.  
3. Adjust the angle on the yoke arm as necessary.  
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OPERATING INSTRUCTIONS  
Control Panel  
On the control panel you can set the DMX address, set the fixture to Master/Slave mode, reset the  
fixture and change fixture personality traits.  
Control Board  
[Enter] Confirms selection  
[Choose] Access to main menu  
[Up] Toggle menu items in a forward direction  
[Down] Toggle menu items in a reverse direction  
Up  
Down  
Enter  
Choose  
Control Panel Functions  
FUNCTION  
  
OPTIONS  
/  
/  
/  
/  
/  
/  
NOTES  
Pan invert  
Tilt invert  
Fixture reset  
  
  
Stand Alone (Sound-Active)  
Stand Alone (Auto Run)  
Reserved  
  
  
  
(-n) to Enable Channel 7  
Pan/Tilt Speed)  
/  
  
Display invert  
/  
  
DMX channel addressing  
~  
  
-y: Activates setting  
-n: Disables, skips or selects alternative setting  
Applying changes to Functions (Quick Instructions)  
Unless other wise stated changes in the control panel can be applied in the following manner.  
1. Press [Choose] button repeatedly until the display reads the menu function you wish to change as  
illustrated in the table above in section Control Panel Functions”  
2. The display will read the previously stored settings for the desired function, for example, either  
with a -yor a -nas in P1-y or P1-n.  
3. Press the [Up] or [Down] button to toggle between either the -yor -nselection for that  
particular menu function.  
4. Press the [Enter] button to store your selection. The display will read PASSto confirm your  
selection  
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Operating Modes  
A stand-alone mode will listen to sound and run through its diverse range of built in programs.  
Master/Slave mode will allow the command of up to as many units you want in a synchronized  
light show to the sound.  
DMX control mode will provide the greatest flexibility and creativity. Each fixture trait can be  
controlled individually using any universal DMX-512 controller.  
Master & Stand Alone (P6)  
In order to create the correct environment for Stand Alone  
operation, several parameters have to be set in the control  
panel. Please make the changes to the functions as listed in  
the table below.  
Note!  
If the fixture is connected to a  
controller, please disconnect it.  
The display will read the previously  
selected setting.  
FUNCTION SET TO NOTES  
Only one fixture can be the Master  
assigned fixture. However, 16 units  
can be slaved to the master unit.  
P6  
P4  
A
-y  
Master mode (one Master only)  
Sound activated  
Channel address  
Pan invert  
-y  
001  
Any  
Any  
P1  
P2  
Tilt invert  
Setting Slave Fixtures  
The Master/Slave mode will allow you to link multiple units in a daisy chain fashion. In this mode, the  
first unit in the daisy chain, the master, will automatically command all other units following. The first  
unit will operate in a Stand/Alone mode and all units following will synchronize to the first unit. Up to  
16 fixtures can be daisy chained in Master/Slave mode.  
MENU SET TO NOTES  
P6  
P4  
A
-n  
Master mode  
Sound activated  
Channel address  
Pan invert  
-n  
001  
Any  
Any  
P1  
P2  
Tilt invert  
You can change the Pan and Tilt settings freely.  
Sound-active (P4) or Auto-run (P5)  
In Master/Slave mode you can choose whether the fixture will run in a sound-active state where the  
movement is triggered by sound or in auto-run where the speed is pre-programmed.  
MENU SET TO NOTES  
P4  
or  
-n  
Sound Activated  
P5  
-n  
Auto-run  
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Operating Instructions  
DMX Mode  
Operating in a DMX Control mode environment gives the user the greatest flexibility when it comes to  
customizing or creating a show. You can tailor your programming to suit a specific event. Whether it  
is a wedding where a spot light may be required or a lead singer requiring a color solo, the  
opportunities are endless. In this mode you will be able to control each individual trait of the fixture  
independently.  
Daisy Chain Connection  
1. Connect the (male) 3 pin connector side of the DMX cable to the output (female) 3 pin connector  
of the first fixture.  
2. Connect the end of the cable coming from the first fixture which will have a (female) 3 pin  
connector to the input connector of the next fixture consisting of a (male) 3 pin connector. Then,  
proceed to connect from the output as stated above to the input of the following fixture and so on.  
Daisy Chain Connection  
Menu Functions  
DMX-512 addressing  
This mode enables the use of a universal DMX controller device. Each fixture requires a "start  
address" from 1 to 511. A fixture requiring one or more channels for control begins to read the data  
on the channel indicated by the start address. For example, a fixture that occupies or uses 6 channels  
of DMX and was addressed to start on DMX channel 100, would read data from channels: 100, 101,  
102, 103, 104, and 105. Choose start addresses so that the channels used do not overlap and notate  
the start address selected for future reference.  
If this is your first time addressing a fixture using the DMX-512 control protocol than I suggest jumping  
to the Appendix Section and read the heading DMX Primer. It contains very useful information that  
will help you understand its use.  
Setting the starting address  
1. Press the [Choose] button until the display reads ANNNwhere N represents a number from 0 to  
9.  
2. Press the [Up] and [Down] buttons to increase or decrease values until the desired value is  
achieved.  
3. Press the [Enter] button to activate selection.  
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User Configurations  
P1 - Pan Invert / P2- Tilt Invert  
It is possible to invert the pan and tilt mirror movement from within the fixture itself. This could be  
helpful in situations where the positioning or rigging of a fixture led to a reverse orientation of the  
fixture in relation to all or most other fixtures installed. When choosing to command the pan or tilt of  
all fixtures at the same time you will notice that the fixtures whose orientation is different from the  
others will most likely move opposite of the rest. You can apply a pan and tilt Invert by following the  
settings in the table below.  
FUNCTION SET TO NOTES  
P1  
-y  
-y  
-n  
Pan Invert  
P2  
P1 & P2  
Tilt Invert  
Return to normal  
Segment Display Configurations  
The display can be inverted making it easier to read the menu depending on the orientation of your  
fixture.  
P8 - Display Invert  
FUNCTION SET TO NOTES  
P8  
P8  
-y  
-n  
Invert display  
Return to normal  
Service Functions  
P3 - Fixture Reset (all motors)  
This function will re-initialize the fixture by returning all motors to its startup positions or otherwise  
known as (home position).  
FUNCTION SET TO NOTES  
P3  
P3  
-y  
-n  
Reset fixture  
Skip function  
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APPENDIX  
DMX Primer  
There are 512 channels in a DMX-512 connection. Channels may be assigned in any manner. A  
fixture capable of receiving DMX-512 will require one or a number of sequential channels. The user  
must assign a starting address on the fixture that indicates the first channel reserved in the controller.  
There are many different types of DMX controllable fixtures and they all may vary in the total number  
of channels required. Choosing a start address should be planned in advance. Channels should  
never overlap. If they do, this will result in erratic operation of the fixtures whose starting address is  
set incorrectly. You can however, control multiple fixtures of the same type using the same starting  
address as long as the intended result is that of unison movement or operation. In other words, the  
fixtures will be slaved together and all respond exactly the same.  
DMX fixtures are designed to receive data through a serial Daisy Chain. A Daisy Chain connection is  
where the DATA OUT of one fixture connects to the DATA IN of the next fixture. The order in which  
the fixtures are connected is not important and has no effect on how a controller communicates to  
each fixture. Use an order that provides for the easiest and most direct cabling. Connect fixtures  
using shielded two conductor twisted pair cable with three pin XLR male to female connectors. The  
shield connection is pin 1, while pin 2 is Data Negative (S-) and pin 3 is Data positive (S+). CHAUVET  
carries 3-pin XLR DMX compliant cables, DMX-10 (33), DMX-4.5 (15) and DMX-1.5 (5)  
Figure 2 - DMX connector configuration  
Resistance 120  
1
ohm 1/4w between  
3
pin 2 (DMX -) and  
pin 3 (DMX +) of  
2
COMMON  
the last fixture.  
1
1
3
DMX +  
DMX -  
INPUT  
3
OUTPUT  
Termination reduces signal errors and to  
avoid signal transmission problems and  
interference, it is always advisable to  
connect a DMX signal terminator.  
2
2
Fixture Linking  
Note!  
If you use a controller with a 5 pin DMX output connector, you will need to use a 5  
pin to 3 pin adapter. CHAUVET Model No: DMX5M.  
The chart below details a proper cable conversion:  
3 PIN TO 5 PIN CONVERSION CHART  
Conductor  
Ground/Shield  
Data ( - )signal  
Data ( + ) signal  
Do not use  
3 Pin Female (output)  
5 Pin Male (Input)  
Pin 1  
Pin 1  
Pin 2  
Pin 3  
Pin 2  
Pin 3  
Do not use  
Do not use  
Do not use  
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Appendix  
DMX Channel Values (16 Bit)  
DEFAULT  
1
VALUE  
FUNCTION  
Pan  
000 255  
000 255  
Left > Right ( 128 = center)  
Tilt (Q-Scan 250)  
Up > Down (128 = center)  
Barrel Spin (Q-Roll 250)  
Stop  
Rotation: Fast > Slow (clockwise)  
Stop  
Rotation: Slow > Fast (counter-clockwise)  
2
000 005  
006 120  
121 140  
141 255  
Shutter/Strobe/Dimmer  
000 005  
006 063  
064 095  
096 127  
128 159  
160 191  
192 223  
224 255  
Blackout  
Dimmer: Closed > Open (0-100%)  
Variable strobe: Slow > Fast  
Open  
3
(no function)  
Pulse strobe in sequence: Slow > Fast | (Close > Open)  
Pulse strobe in sequence: Fast > Slow | (Open > Close)  
Open  
Rotating Gobo Wheel  
000 013  
014 027  
028 041  
042 055  
056 069  
070 083  
084 097  
098 111  
112 126  
127 136  
137 146  
147 156  
157 166  
167 176  
177 186  
187 196  
197 206  
207 217  
218 219  
220 255  
Open  
Gobo 1  
Gobo 2  
Gobo 3  
Gobo 4  
Gobo 5  
Gobo 6  
Gobo 7  
Gobo 8  
Open  
4
Gobo 1 (variable bounce): Slow > Fast  
Gobo 2 (variable bounce): Slow > Fast  
Gobo 3 (variable bounce): Slow > Fast  
Gobo 4 (variable bounce): Slow > Fast  
Gobo 5 (variable bounce): Slow > Fast  
Gobo 6 (variable bounce): Slow > Fast  
Gobo 7 (variable bounce): Slow > Fast  
Gobo 8 (variable bounce): Slow > Fast  
Open  
Gobo spin: Slow > Fast  
Color Wheel  
000 009  
010 020  
021 031  
032 041  
042 052  
053 063  
064 073  
074 084  
085 095  
096 105  
106 116  
117 128  
129 190  
191 220  
221 222  
223 255  
White (Open)  
Red  
Blue  
Yellow  
Light Green  
Magenta  
UV  
Light Blue or Cyan  
Orange  
Pink  
Tri-color: Red White - Blue  
Quad-color: Blue Pink Purple - Yellow  
Linear progression of color wheel (color-splits)  
Rainbow effect: Fast > Slow (clockwise)  
Stop  
5
Rainbow effect: Slow > Fast (counter-clockwise)  
Gobo Rotation  
000 127  
128 189  
190 193  
194 255  
Gobo incremental rotation  
Clockwise gobo rotation: Fast > Slow  
No Rotation  
6
7
Counter clockwise gobo rotation: Slow > Fast  
Pan/Tilt Speed (P7-n setting)  
Tracking control: Maximum  
Vector control: Maximum > Slowest  
Fixture Reset  
000 000  
001 200  
201 204  
205 255  
Tracking control: Maximum  
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Maintenance  
To maintain optimum performance and minimize wear fixtures should be cleaned frequently. Usage  
and environment are contributing factors in determining frequency. As a general rule, fixtures should  
be cleaned at least twice a month. Dust build up reduces light output performance and can cause  
overheating. This can lead to reduced lamp life and increased mechanical wear. Be sure to power off  
fixture before conducting maintenance.  
Unplug fixture from power. Use a vacuum or air compressor and a soft brush to remove dust  
collected on external vents and internal components. Clean all glass when the fixture is cold with a  
mild solution of glass cleaner or Isopropyl Alcohol and a soft lint free cotton cloth or lens tissue. Apply  
solution to the cloth or tissue and drag dirt and grime to the outside of the lens. Gently polish optical  
surfaces until they are free of haze and lint. Do not to touch the lamp glass when cleaning fixture. Oil  
and dirt can cause damage and premature aging of the lamp. In the event that the lamp is touched or  
becomes dirty, clean the lamps with an alcohol wipe.  
The cleaning of internal and external optical lenses and/or mirrors must be carried out periodically to  
optimize light output. Cleaning frequency depends on the environment in which the fixture operates:  
damp, smoky or particularly dirty surrounding can cause greater accumulation of dirt on the units  
optics. Clean with soft cloth using normal glass cleaning fluid. - Always dry the parts carefully. - Clean  
the external optics at least every 20 days. Clean the internal optics at least every 30/60 days.  
Returns Procedure  
Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued.  
Package must be clearly labeled with a Return Merchandise Authorization Number (RA #). Products  
returned without an RA # will be refused. Call CHAUVET and request RA # prior to shipping the  
fixture. Be prepared to provide the model number, serial number and a brief description of the cause  
for the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate  
packaging is the customers responsibility. CHAUVET reserves the right to use its own discretion to  
repair or replace product(s). As a suggestion, proper UPS packing or double-boxing is always a safe  
method to use.  
Claims  
Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be  
reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and  
submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim  
for items such as missing component/part, damage not related to shipping, and concealed damage,  
must be made within seven (7) days of receiving merchandise.  
Q-Scan 250 & Q-Roll 250 User Manual  
15  
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Appendix  
General Troubleshooting  
Applies to  
Foggers  
Dimmers  
& Chaser  
Symptom  
Solution(s)  
Lights  
& Snow  
Controllers  
Auto shut off  
Check fan thermal switch reset  
Beam is very dim or not Clean optical system or replace lamp  
bright  
Check 220/110v switch for proper setting  
Check total load placed on device  
Breaker/Fuse keeps  
blowing  
Chase is too slow  
Check users manual for speed adjustment  
Device has no power  
Check for power on Mains.  
Check devices fuse. (internal and/or external)  
Fixture is not responding Check DMX Dip switch settings for correct addressing  
Check DMX cables  
Check polarity switch settings  
Fixture is on but there is Make sure you have the correct audio mode on the control  
no movement to the  
audio  
switches. If audio provided via ¼jack, make sure a live audio  
signal exists  
Adjust sound sensitivity knob  
Lamps cuts off  
sporadically  
Possible bad lamp or fixture is overheating.  
Lamp may be at end of its life.  
Light will not come on  
after power failure  
Some discharge lamps require a cooling off period before the  
electronics in the fixture can kick start it again, wait 5 to 10  
minutes before powering up  
Loss of signal  
Use only DMX cables  
Install terminator  
Note: Keep DMX cables separated from power cables or black  
lights.  
Motor movements are  
jerky or jumpy  
Possible bad motor driver or sensors  
Check polarity switch on controller  
Moves slow  
Check 220/110v switch for proper setting  
No flash  
Re-install bulb, may have shifted in shipping  
No light output  
Check slip ring & brushes for contact  
Install bulb  
Call service technician  
Relay will not work  
Check reset switch  
Check cable connections  
Remote does not work  
Stand alone mode  
Make sure connector is firmly connected to device  
All CHAUVET lighting fixtures featuring stand-alone functions  
do not require additional settings, simply power the fixture and  
it will automatically enter into this mode  
Unit wobbles when  
rotating  
Check for damages possibly incurred during shipping  
Q-Scan 250 & Q-Roll 250 User Manual  
16  
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Appendix  
Technical Specifications  
WEIGHT & DIMENSIONS  
Length........................................................................................................................292 mm (11.5 in)  
Width.............................................................................................................................305 mm (12 in)  
Height ...........................................................................................................................736 mm (29 in)  
Weight......................................................................................................................14.52 Kgs (32 lbs)  
POWER  
Switch-selectable power settings.................................................................115V 60 Hz or 230V 50 Hz  
AC input.........................................................................................................3 prongs IEC 60320 C14  
European version............................................................................................................... 240V 50 Hz  
Current draw 110V................................................................................... (peak 240W), (inrush 610W)  
Current draw 230V................................................................................... (peak 264W), (inrush 670W)  
LAMPS  
HSD250 or MSD250 ......................................................................................... 3000 hr, 6500K, 250W  
PHOTO OPTIC  
Beam Angle .................................................................................................................................... 16°  
Pan ............................................................................................................................................... 180°  
Tilt................................................................................................................................................... 70°  
GOBOS  
Outside diameter....................................................................................................................27.69mm  
Image diameter........................................................................................................................21.5mm  
Thickness......................................................................................................................................3mm  
THERMAL  
Maximum ambient temperature......................................................................................... 40° (104° F)  
FUSE  
Main (115V) ............................................................................................. 20mm Glass 6.3A Fast Blow  
Internal PCB................................................................................................ 20mm Glass 5A Fast Blow  
CONTROL & PROGRAMMING  
Data input ............................................................................................. locking 3-pin XLR male socket  
Data output ........................................................................................ locking 3-pin XLR female socket  
Data pin configuration ............................................................................pin 1 shield, pin 2 (-), pin 3 (+)  
Protocols.....................................................................................................................DMX-512 USITT  
DMX Channels.............................................................................................................................6 or 7  
ORDERING INFORMATION  
Q-Spot 250 Intelligent Scanner ...........................................................................................Q-Spot 250  
Q-Roll 250 Intelligent Barrel Scanner ...................................................................................Q-Roll 250  
Fuse 6.3A ..................................................................................................................... P170FUSE006  
Fuse 5A ........................................................................................................................ P170FUSE005  
Technical Support  
Address:  
Service Dept.  
3000 N 29th Ct, Hollywood, FL 33020 (U.S.A.)  
(954) 929-1115 - (Press 4)  
(954) 929-5560 - (Attention: Service)  
Support (Email):  
Telephone:  
Fax:  
Q-Scan 250 & Q-Roll 250 User Manual  
17  
2005-11-15/13:24  
 

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